The Ultimate Directory on Technology Webinars

AI is changing the way organizations interact with customers. Join us for Elevate customer experiences: Getting started with AI in Customer Service, as ServiceNow Product Marketing Manager, Sabena Virani, and Senior Outbound Product Manager, Fernando Castro, discuss how you can create the right mix of technology, data, and processes for AI-enabled customer experiences that deliver better business outcomes.In this webinar you will:Gain clarity on the best use cases for generative AI and agentic AI in customer serviceHear real-world AI applications that are transforming customer service experiencesLearn practical steps to integrate AI and improve customer service effectiveness todayGet first-hand insights directly from ServiceNow experts on using AI to significantly improve customer service efficiency and experiences. Register now.Speakers: Sabena Virani, Product Marketing Manager, ServiceNow; Fernando Castro, Senior Outbound Product Manager - Customer Service AI, ServiceNow.

Medicaid and Medicare health plans face increasing member expectations, especially during seasonal surges like renewals and redetermination, open enrollment, and new plan year transitions. Limited live resources can make it difficult to deliver timely, effective support to members.AI-powered Agents offer a scalable, secure, and empathetic solution—helping members complete self-service tasks such as updating primary care provider (PCP) selections, requesting ID cards, and getting answers to common benefits, services and support questions, all within digital platforms.Join this session to learn how AI Agents are transforming health plan member engagement while ensuring HIPAA compliance and seamless escalation for complex inquiries.Key takeaways include:• Enhancing member support by quickly delivering benefits education and resolving routine requests.• Ensuring compliance and accuracy with built-in guardrails that prevent AI “hallucinations” and enable warm transfers to live agents when needed.• Leveraging human-in-the-loop strategies to maintain trust, empathy, and precision.• Driving operational efficiency and member satisfaction with personalized, 24/7 digital assistance.Presenters:• Dustin Roberts, Solution Consulting, Manager, Ushur• Yvonne Daugherty, Global Head of Industries, Ushur

As AI tools advance, educators and policymakers are grappling with key questions: can these tools be used to support student’s creative thinking, or do they risk limiting skills and independence?In the lead-up to World Creativity and Innovation Day, this webinar will explore whether AI can help learners apply subject knowledge in innovative ways, or if it encourages dependency and superficial engagement. Beyond the classroom, we’ll also consider the ethical, regulatory, and equity implications of AI in education—who benefits, who is left behind, and how can we ensure these tools enhance rather than undermine human creativity and expertise?Speakers include:• Todd Lubart, Professor of Psychology, Université Paris Cité• Kim van Broekhoven, Assistant Professor, Educational Sciences, Erasmus University Rotterdam• Anil R. Doshi, Assistant Professor of Strategy and Entrepreneurship, UCL School of ManagementModerated by Stéphan Vincent-Lancrin, Senior Analyst and Deputy Head of Division, OECD Directorate of Education and Skills

Implementing a comprehensive backup and archiving strategy is crucial for protecting against ransomware. By ensuring regular backups, secure storage solutions, and thorough testing, organizations can significantly reduce the risk of data loss and downtime in the event of an attack.Come and see how Barracuda can help you protect your data against ransomware.Reserve your seat today!Speaker: KC Ng, Regional Solution Architect – SEA, Barracuda Networks.

This technical webinar explores Heisenware’s innovative approach to simplifying machine data acquisition and monitoring for industrial applications. They have built a no-code/low-code platform that makes it effortless for manufacturers to collect, analyze, and act on real-time machine data—without a complex IT setup.With a deep integration of InfluxDB, Heisenware enables its users to configure applications quickly, stream sensor data with the highest precision, and visualize insights on any device.Join this webinar to learn how Heisenware leverages InfluxDB to power plug-and-play solutions for IIoT and machine data applications. See a live demo and hear from the experts on best practices for data ingestion, storage, and retention policies.In this webinar, you’ll see:• How Heisenware integrates InfluxDB for seamless machine data acquisition• The power of no-code and low-code approaches for IIoT and industrial applications• Best practices for using time series data in various ways• A live demo of Heisenware’s platform in action with InfluxDBSpeakers: Gerrit Meyer, Co-Founder, Heisenware; Dr. Burkhard Heisen, Co-Founder and Managing Director, Heisenware.

How confidently can your front desk staff keep the wrong people out and let the right people in?Challenges like improper visitor screening, lost credentials, and employee tailgating may be compromising the security of your entryways.Join this webinar to learn how you can enhance security at your doorstep with better practices and integrated, cloud-based technology. We’ll discuss how you can:• Keep threats out and rigorously screen visitors• Reduce friction for employees with secure and convenient access• Proactively detect unwanted entryway activity• Simplify cross-site management with unified intercom, visitor management, access control, and video security capabilities

The Financial Services industry is at a crossroads.AI-driven innovation is transforming the sector, unlocking new opportunities for efficiency, personalization, and risk management. However, it also brings the challenge of navigating an increasingly complex regulatory landscape while ensuring data sovereignty, security, and compliance.How can financial leaders harness AI’s potential while maintaining control over sensitive data, ensuring regulatory compliance across jurisdictions, and balancing innovation with risk management?This exclusive 45-minute Executive Panel features seasoned FSI experts with extensive industry experience to discuss:• The shifting regulatory and geopolitical landscape—how sovereignty requirements are reshaping AI strategies.• Balancing AI innovation with data control—navigating operational constraints without limiting business agility.• The competitive edge of sovereign AI—why governance, trust, and compliance are becoming differentiators in financial services.Join us to uncover actionable strategies into shaping a resilient, AI-powered future for financial services.Who Should Attend:This session is key for leaders looking to build their AI strategies that remain compliant, secure, and forward-thinking in an increasingly regulated landscape.Featured Speakers: Christopher Marsh-Bourdon, Vice President Restricted Cloud Operations, EMEA; Marc Moubarak, Strategic Clients and Industries, EMEA.

The semiconductor industry is under intense pressure. Complex chip designs, shorter lifecycles, and tighter cost controls create massive data challenges. Traditional analytics methods simply can’t keep up, resulting in missed opportunities and slower decision-making.Join our webinar to discover:Predictive Maintenance: Prevent equipment downtime with real-time anomaly detection.Accurate Demand Forecasting: Keep just the right inventory, cutting costs and avoiding production halts.Smarter Capacity Planning: Dynamically align resources with market demand for optimal efficiency.Rapid Quality Control: Instantly detect defects and boost your yields and customer satisfaction.Cost Savings and Sustainability: Reduce your analytics costs and energy use significantly with GPU-driven efficiency.Learn from Real-world Success: See how industry leaders improved wafer quality analysis and boosted yields by leveraging GPU-accelerated analytics.Reserve your spot now to scale your semiconductor analytics and drive smarter, faster decisions.Speaker: James Pak, VP Engineering, APJ.

This presentation explores how artificial intelligence is revolutionizing medical education through practical applications. Beginning with an overview of AI's transformative impact on healthcare work and learning environments, we'll demystify large language models before demonstrating concrete examples that educators can immediately implement in their teaching practice.Speaker: Núria Waddington Negrão, PhD

Join us for an insightful webinar with guest speaker Dr. Hala Nelson, professor of mathematics at James Madison University and author of Essential Math for AI (O'Reilly, 2023) and AI Powered Digital Twins (Wiley, 2026).As AI and data continue to evolve within distinct communities, their adoption and value are often perceived differently across teams and decision-makers. Many organizations, large or small, are grappling with how to effectively implement AI technologies—balancing the needs of specialists, engineers, strategists, executives, and more.What to expectDuring this live webinar, attendees will learn about: • AI Supply Chain• Hurdles for real-world, large-scale AI deployments• Strategies for deploying AI at real-world organizations• Buy-in and funding models• The reality is decentralized• Current technologies supporting the creation of AI-powered digital twins of objects, processes, and organizations• The imperative for an engineering standard-of-care in our current real-world deploymentsInteractive Q&A sessionYou will also have the opportunity to engage with our host during the interactive Q&A session. Have your questions answered in real-time and gain deeper insights into the subject matter.Who should attend• Data Engineers• Data Scientists• Systems Engineers• Anyone interested in using graph technology in AIHosted by: Hala Nelson, Ph.D., Professor of mathematics at James Madison University and the author of Essential Math for AI (O'Reilly 2023), and AI Powered Digital Twins (Wiley 2026).