Business Webinars

As news headlines highlight shifting workplace policies, what’s right for your organisation?Join our knowledgeable panel including, Lynsey O’Keefe, Corporate Services CEO, Sodexo, Henry Lee, Head of Digital Workplace, Reed and Nicky Chapman, Teams Rooms and Devices Lead, Microsoft discussing the latest on unlocking the potential of your workplace and improving employee fulfilment.You’ll find out how leading organisations are taking a 360 approach to workplace experience ensuring greater productivity and business performance. Make sure you’re in a position to influence the right workplace decisions for your people and organisation - secure your spot today.You’ll hear from our panel of experts on:The latest workplace trends and exclusive researchElevating workplace experience to add valueBest practice from Reed and SodexoDefining the business case and ROISpeakers: Lynsey O’Keefe - Corporate Services CEO, Sodexo; Henry Lee - Head of Digital Workplace, Reed; Rebekah Wallis - Director of People & ESG, Ricoh; Nicky Chapman - Teams Rooms and Devices Lead, Microsoft; Mark Preece - Head of Comms Services, Ricoh.

Today, most firms have a robust complaint management process in place, but will it be enough for tomorrow? A rise in consumer complaint numbers and a 10-year high in the number of complaints escalated to the Financial Ombudsman Service (FOS) indicate that current complaint handling practices and approaches by many firms are out of touch with customers' and regulators' expectations today – let alone tomorrow.In this free 60-minute webinar, join Adrian Harvey, CEO at Elephants Don't Forget, Tom Jeffery, Operations Director at Square 4, and Martin Canwell, Account Manager at Aptean, as they explain what leading firms are doing to continually overhaul their complaints operating model to enhance the customer experience and improve business outcomes in line with Consumer Duty. Key discussion points include how to: Catch more gaps and weaknesses in your complaints operating model before regulators feel the need to step in.Pinpoint where, how, and where your firm can reduce FOS referral rates.Achieve both speed and quality in first-point-of-contact resolution. Identify priority areas that demand attention to strengthen your firm's approach to complaint handling.Speakers: Adrian Harvey - CEO, Elephants Don't Forget; Tom Jeffery - Operations Director, Square 4; Martin Canwell - Account Manager, Aptean.

While legal and tax optimization structures like shell companies and offshore setups remain popular, few discuss the banking and payment risks, along with increased fees, that can significantly impact these businesses. In this webinar, we will explore the overlooked financial dangers and costs associated with these strategies, shedding light on what no one is talking about. Don’t miss this insightful session!Speaker: Viktoria Soltesz - CEO, PSP ANGELS.

Join Heidi Van Dam, Director of Compensation for Alaska Airlines, and Gail Greenfield, EVP of Pay Equity and Total Rewards Strategy and Solutions for Trusaic, for an engaging webinar focused on integrating pay equity into your sustainability reporting. During this session, we’ll discuss Alaska Airlines’ path to pay equity disclosure and provide helpful tips for organizations embarking on their own pay equity disclosure journey.In this webinar, you will:Understand the significance of pay equity in sustainability reporting.Get tips for navigating obstacles on your path to pay equity disclosure.Learn about tackling data and analytical challenges.Gain strategies for effectively communicating about pay equity.Join this webinar to gain valuable knowledge, demonstrating a commitment to fairness and transparency and building a positive public image.Presenters: Gail Greenfield, Ph.D. - Executive VP of Pay Equity and Total Rewards Strategy and Solutions at Trusaic; Heidi Van Dam - Director of Compensation at Alaska Airlines.

Leading brands are seeing game-changing results by embracing neurodiverse talent. EY saved $1 billion and increased retention to 92%. Wells Fargo and SAP report impressive retention rates of 97% and 90%.In 2019, Bank of America launched a groundbreaking neurodiversity hiring program to unlock unique talent and enhance diversity. Join our webinar to discover their success and learn how your organization can leverage neurodivergent strengths to drive innovation and results.Why AttendExpert Insights: Learn from Bank of America’s successful neurodiversity hiring program and best practices for driving inclusion.Proven Results: See how brands like EY, Wells Fargo, and SAP achieved significant cost savings and high retention rates.Unlock Potential: Discover how to harness the unique strengths of neurodivergent talent to enhance innovation and boost organizational performance.Registration OptionsAttend Live (Limited Spots Available!) Join industry leaders from Bank of America and gain real-time insights into building successful neurodiversity programs. Ask questions, engage with discussions and network with your peers.Register for the Webinar Recording Can’t make it live? No problem. Register to receive the exclusive webinar recording, slides and useful resources afterwards to access at your convenience.Accessibility InformationWe want to ensure everyone can participate in our webinar!Live captions will be provided for enhanced accessibility.Rewatch at your own pace! Access the recording, slides and bonus materials after the live session.For any additional accessibility needs, please contact Donna at d.thomson@texthelp.comSpeakers: Rebecca Stevenson - Regional Director & Inclusive Technology Specialist, Texthelp; Mark Feinour - Executive Director, Support Services, Global Human Resources, Bank of America.Having trouble viewing the registration form on this page? To secure your spot, contact Donna at d.thomson@texthelp.com

Do you have a 360-degree view of your customers and easy access to their order history? Are you able to capture competitor share of wallet, manage opportunities, cross-sell, and upsell with suggestive selling? Are you wasting hours each week on activity and opportunity pipeline reports that should be available instantly with the click of a button? Join us for an informative webinar as we provide a live demo using Microsoft Dynamics 365 Sales. While tailored to oil and gas distributors, this webinar is relevant to those in distribution seeking to improve visibility and efficiency in their sales teams’ customer retention, opportunities, and growth. Upon completion of this program, participants will be able to:Discuss how to analyze sales quota gap to goal Demonstrate how to track sales revenue goals versus actuals Explain how to create an easy-to-access, 360-degree view of customers Describe how to set and monitor key performance indicators 

Are you being swamped by manual processes? Is your growing business creating an endless list of error-prone spreadsheets, leaving you overworked and frustrated?In this session, Nick Longden, CRO at AccountsIQ shares his expertise on how to address these challenges and transform your finance function with automation. We’ll highlight the key areas of your finance function that you can vastly improve by using cloud accounting software, saving you crucial time every month, achieving seamless integration and gaining access to powerful business insights.Join us to learn how to leverage the right technology to simplify output and gain actionable insights. Explore effective strategies for implementing automation and streamlining financial processes. Arm yourself with the skills needed to lead your team towards greater efficiency and strategic impact.Key Learning ObjectivesLearn how to identify the key areas that are ripe for automationLearn effective strategies for implementing automation and streamlining financial processesGain practical skills to enhance visibility and drive strategic decision-making in your organisationDon't miss this opportunity to revolutionise your approach to financial management. Register now to secure your spot.Speakers: Nick Longden - CRO, AccountsIQ; Helen Lawlor - Pre-Sales Consultant, AccountsIQ.

Join us for an in-depth webinar to explore the latest tools and practical strategies for compliance with the EUDR. Tailored for organisations and businesses in Estonia, the event will focus on how FSC and PEFC systems can support businesses in Estonia in meeting the EUDR requirements, with expert insights from key stakeholders and industry leaders.As the EU Deforestation Regulation (EUDR) comes into effect on 30 December 2024, organisations must be ready to meet its stringent demands. The regulation applies to companies placing specific commodities and products on or exporting them from the EU market.Operators, responsible for placing products on the EU market for the first time, must submit a due diligence statement confirming the legality of their goods. Although traders are not required to submit these statements, they remain responsible for ensuring the compliance of the products they commercialise.The EUDR targets seven key commodities, including timber, rubber, soy, palm oil, coffee, cocoa, and cattle, requiring proof that these products are deforestation-free and legally harvested.Both the Forest Stewardship Council® (FSC®) and Programme for the Endorsement of Forest Certification (PEFC) have introduced their approach and tools to support organisations to meet the EUDR requirements. The FSC Regulatory Module offers a framework for due diligence, risk mitigation, and traceability, ensuring alignment with EUDR regulations. Similarly, the PEFC EUDR Due Diligence System (DDS) provides PEFC-certified organisations with step-by-step guidance to meet EUDR requirements through traceability and risk assessment measures.This webinar will cover both systems in detail, offering a practical guide for Estonian organisations aiming to comply with EUDR. Participants will learn how to gather supply chain data, conduct risk assessments, and ensure traceability.In addition, a representative from Estonia’s Climate Ministry will provide an up-to-date overview of EUDR and demonstrate relevant databases to support compliance.PresentersKersti Kuum, Preferred by Nature, Supply Chain SpecialistEveli Pind, Preferred by Nature, Senior System Specialist, Supply ChainsRauno Reinberg, Ministry of Climate, Forest Department AdviserHando Hain, Director, Strategy and Innovations  Who should attend?This webinar is designed for Estonian organisations involved in commodity import and processing, particularly those in the timber sector.It is also relevant to companies that are certified under FSC or PEFC, or those seeking certification. Additionally, stakeholders from the forestry sector or supply chains impacted by the EUDR will benefit from the insights shared during the event.How to registerWe invite interested parties to join us on 17 October 2024 from 10.00 – 16.00 (GMT+3). The registration fee is EUR 125 (+ tax) per person. Please complete the registration form below by 16 October 2024 to secure your place.This webinar is part of Preferred by Nature’s ongoing efforts to support EUDR implementation globally and transition towards sustainability in agricultural and forestry supply chains.

Australian Spatial Analytics (ASA) Talent Services is a recruitment offering that goes beyond placing talented candidates with Geospatial Council of Australia (GCA) members. It addresses your need for long-term and sustainable workforce development in the geospatial profession, which is facing severe skills shortages.ASA differs from traditional recruitment as they focus on professionally and personally developing young neurodivergent adults, providing comprehensive on-the-job training on real-world projects to prepare them for success with your organisation.This includes ensuring a smooth employment transition with ongoing support for candidates and inclusive partners, such as the Department of Resources (Queensland) and Acciona Engineering and Design. This enables ASA and our partner clients to secure needed talent and create enormous social impact, as this position is backfilled with junior neurodivergent staff, who face a 34% unemployment rate in Australia. Presenters: Samantha Garbutt, Chief People Officer, Australian Spatial Analytics (ASA); Stephen de Groot, Data Analyst, ASA; Tiarna Templeton, Data Analyst, ASA.

The artificial intelligence/big data revolution is touching every corner of the printing industry, creating historic opportunities for the prepared and existential threats for the unprepared. This webinar will cover AI and big data fundamentals, how the two complement each other, and why they are revolutionary. The AI experiences, advances, setbacks, and lessons learned by printing executives surveyed by NAPCO Research and PRINTING United Alliance will also be summarized.WHAT YOU WILL LEARN:AI capabilities by major business function, including sales, customer service, HR, operations, forecasting, risk management, cybersecurity.Where printing companies are currently applying AI and the applications they are using.Getting AI right.Common AI mistakes.Resources for developing and executing an effect AI plan.WHO'S THIS FOR: Anyone interested in practical business applications, including company owners, executives, department directors, managers, supervisors, etc.Presenter: Andy Paparozzi - Chief Economist, PRINTING United Alliance.