Business Webinars

Resource management is a major challenge for project teams, often due to a lack of control over resource requests and allocation, as well as limited visibility into demand and capacity. In this session, you'll see our Resource Management plugin in action. This tool helps you assemble the right team for your projects and understand their workload capacity, allowing you to identify potential bottlenecks or gaps before they become obstacles. Join us to learn how to enhance your resource management and ensure smoother project execution.Who should attend?While all are welcome, the following groups will likely derive the most value from this event: PMO Directors, PMO Managers, Heads of Project Management, IT Directors, Portfolio Managers, Project Managers, Program Managers, and Project Support.What will you learn?• Discover the Resource Management plugin for the Wellingtone Accelerator+• See how you can pinpoint potential bottlenecks before they happen• Explore how you can monitor workload capacity and demandSpeakers: Baz Khinda, Commercial Director, Wellingtone Ltd; Nicole Pietrangelo, Project Management Consultant (US), Wellingtone Ltd.

Ready to get your workspace up and running? Join us for an informative session to learn how to build a Hive workspace from the ground up. We'll be providing a step-by-step tutorial, a live demonstration, and a Q&A session to answer any questions you may have. Sign up now to start #MovingFaster!

Today, most firms have a robust complaint management process in place, but will it be enough for tomorrow? A rise in consumer complaint numbers and a 10-year high in the number of complaints escalated to the Financial Ombudsman Service (FOS) indicate that current complaint handling practices and approaches by many firms are out of touch with customers' and regulators' expectations today – let alone tomorrow.In this free 60-minute webinar, join Adrian Harvey, CEO at Elephants Don't Forget, Tom Jeffery, Operations Director at Square 4, and Martin Canwell, Account Manager at Aptean, as they explain what leading firms are doing to continually overhaul their complaints operating model to enhance the customer experience and improve business outcomes in line with Consumer Duty. Key discussion points include how to: Catch more gaps and weaknesses in your complaints operating model before regulators feel the need to step in.Pinpoint where, how, and where your firm can reduce FOS referral rates.Achieve both speed and quality in first-point-of-contact resolution. Identify priority areas that demand attention to strengthen your firm's approach to complaint handling.Speakers: Adrian Harvey - CEO, Elephants Don't Forget; Tom Jeffery - Operations Director, Square 4; Martin Canwell - Account Manager, Aptean.

As news headlines highlight shifting workplace policies, what’s right for your organisation?Join our knowledgeable panel including, Lynsey O’Keefe, Corporate Services CEO, Sodexo, Henry Lee, Head of Digital Workplace, Reed and Nicky Chapman, Teams Rooms and Devices Lead, Microsoft discussing the latest on unlocking the potential of your workplace and improving employee fulfilment.You’ll find out how leading organisations are taking a 360 approach to workplace experience ensuring greater productivity and business performance. Make sure you’re in a position to influence the right workplace decisions for your people and organisation - secure your spot today.You’ll hear from our panel of experts on:The latest workplace trends and exclusive researchElevating workplace experience to add valueBest practice from Reed and SodexoDefining the business case and ROISpeakers: Lynsey O’Keefe - Corporate Services CEO, Sodexo; Henry Lee - Head of Digital Workplace, Reed; Rebekah Wallis - Director of People & ESG, Ricoh; Nicky Chapman - Teams Rooms and Devices Lead, Microsoft; Mark Preece - Head of Comms Services, Ricoh.

Ensuring your business complies with the legal requirements for Right to Work checks is crucial. Failing to carry out these checks correctly can lead to significant penalties, including heavy fines and potential damage to your business’s reputation.This webinar is designed to equip HR professionals, managers, and business owners with a solid understanding of Right to Work legislation, practical strategies, and tips to stay compliant.About the webinarIn this informative session, we will provide an overview of everything that you need to know about conducting Right to Work Checks in the UK, covering key aspects of the legal framework and essential strategies for HR compliance. We will break down the process of conducting Right to Work checks and explain the impact of recent legislative changes.By the end of this session, attendees will have a clear understanding of their legal obligations, including the tools and knowledge to integrate compliant, efficient Right to Work checks into their HR practices. You'll leave with a solid framework for ongoing compliance, minimising the risk of legal repercussions while ensuring your business remains in line with UK immigration rules.1 Understand the legal requirements for Right to Work checks to be completed in the UK2 A practical guide on how to conduct compliant Right to Work checks3 Common pitfalls and how to avoid them4 Best practices for minimising potential illegal working5 A look at civil penalties, fines, and the wider consequences for businesses that fail to comply with Right to Work laws

Attend the webinar and learn how Pindrop and Genesys have teamed up to bring fraud detection and authentication solutions where you need them most: your contact center software.Key Takeaways:From the conversation with Gordon Sexton at Genesys and Tara Garnett at Pindrop, you can expect to:• Learn about the importance of fraud detection and authentication to your business’s bottom line• Explore how advanced technology can improve your security and make customer interactions more efficient• Discover how Genesys and Pindrop have teamed up to make the integration process efficient and worthwhileSpeakers: Gordon Sexton, Global Design Lead – Financial Services Industry, Genesys; Tara Garnett, Sr. Product Manager - Authentication Products, Pindrop.

Join us for an insightful discussion on October 30th with Doc Palmer, a distinguished authority in the field of maintenance management and the author of the seminal work “Maintenance Planning and Scheduling Handbook,” published by McGraw-Hill.Our conversation with Doc will explore the critical need to capture and utilize the right data at the right time to delivering tangible value for asset management and helping:• Empower your mobile workforce: Streamline workflows, enable seamless data capture and sharing, and provide real-time, data-driven decision support all on a single, user-friendly platform.• Improve asset reliability: Enable seamless management of all asset types - above ground, facility based and linear - across the complete asset lifecycle, with a single source for 100% of asset data.• Optimize onboarding and collaboration: Strengthen employee and subcontractor expertise with instant access to essential information, actionable insights, historical records, and organizational knowledge, equipping them for success in all situations.• Simplify and automate scheduling: Easily manage both short and long cycle work and optimize the prioritization, scheduling, routing, and completion of field service jobs based on real-time asset data. • Drive continuous improvements: Gain a clear, cross-organizational view of your assets and operations, allowing for proactive decision making and improved resource allocation.

Discover how Trek, a global leader in the bicycle industry, transitioned from B2B-only shipments to launching a direct-to-consumer (DTC) initiative, propelling their business to new heights.In this webinar, Supply Chain Now hosts Scott Luton and Kim Reuter are joined by ProShip Co-Founder Justin Cramer and Tom Spoke, IT Director of Business Applications at Trek Bicycle Corporation, to discuss the strategic carrier decisions, innovative technologies, and operational efficiencies that fueled Trek's growth. They will also explore how Trek's partnership with ProShip helped streamline their supply chain, optimize shipping costs, and deliver exceptional customer experiences.This webinar is a must-attend for businesses looking to expand their reach and ride the wave of direct-to-consumer success.Speakers: Tom Spoke - IT Director, Business Applications, Trek Bicycle Corporation; Justin Cramer - Co-Founder, ProShip.

You need a powerful IT solution to address every use case your business has. We’ve added tons of new features to your Citrix entitlements this year to support new use cases, simplify management, and increase security.In this webinar, we’ll cover updates to:XenServerThe XenServer entitlements that come with your Citrix subscriptionNew features including automated updatesCitrix Secure Private Access and Citrix Enterprise BrowserZero trust connectivity and Secure Private AccessContinuous security enforcement and data leakage preventionUnified Secure Access with IGEL OS and client integrationNew features in Citrix Enterprise BrowserCitrix Virtual Apps and DesktopsThe Citrix Virtual Apps and Desktops 2402 Cumulative Update 1 enhancements to Web Studio, Autoscale, HDX, and moreHow to leverage the Citrix Terraform provider and Citrix Automated Configuration Tool for easier site-to-site migrations and in-place upgradesWe’ll also have a live Q&A with product experts to answer your most pressing Citrix questions.Speakers: Emma Bland - Sr. Product Marketing Manager, Citrix; Chris Edwards - Lead Product Marketing Manager, XenServer; Rainer Hasenzagl - Principal Product Marketing Manager, Citrix; Neha Mallik - Lead Product Marketing Manager, Citrix.

In this upcoming webinar, we'll be joined by Caroline Jenkinson, former Deputy Chairman at The Labour Court and HR Duo Board Member.  Caroline will share her expertise on navigating the complexities of disciplinary processes and dismissals, equipping you with the knowledge to manage these situations with confidence and competence.About the webinarUnderstanding and managing disciplinary procedures and dismissals is essential for maintaining workplace discipline and protecting the rights of both employers and employees. Most unfair dismissal claims before the Court are based on procedural flaws/failures, Caroline will highlight the possible pitfalls to watch out for and how to avoid them. This webinar will provide you with a comprehensive overview of Ireland's employment laws and best practices, ensuring you handle these processes with the utmost fairness and transparency.Don't miss this opportunity to enhance your knowledge and skills in managing these critical aspects of employment law. Join us to ensure you are well-prepared to create a positive and compliant workplace.1 Learn about designing disciplinary procedures to the highest standard2 Understand the steps in the disciplinary process3 Explore the stages of carrying out an investigation4 Gain the knowledge to make an informed decision whether or not to suspend an employee5 Understand the right to representation in disciplinary meetings6 Learn the possible sanctions to impose7 Explore constructive dismissals