International Centre for Trade Transparency – ICTTM

"Business AI chatbot: Best Practices" webinar is focused on sharing real world samples of how companies from various industries are using their website generative AI chatbots for sales, marketing and customer service and support, turning the AI chatbot from passive existence on the website to proactive innovative element of their marketing strategies - visually appealing, using gamification, mixing technologies and channels, to improve customer satisfaction and boost direct sales. The webinar is educational and it is open to wide range of audience as industries, positions and roles. It is for people who are interested in innovative approaches using business AI chatbot or considering implementing such and looking for insights.Speaker: Elitza Stoilova, CEO, Umni.Elitza Stoilova is the co-founder and CEO of Umni - a no-code platform for creating and managing AI chatbots by businesses without technical knowledge and skills. Elitza has over 20 years of experience in the hospitality and tourism industry, with an established career up to Marketing Director and General Manager of hotels and tour operator. She has worked in hotels in Turkey, Tunisia, Morocco and has developed her career in the hospitality industry over 17 years on Saipan, Northern Mariana Islands (USA). She served as a destination marketing consultant and committee chair for the Marianas Visitors Authority (AdHoc, MVA) for over 10 years and received 2 awards from MVA for her work. Elitza co-founded Umni while participating in and successfully completing the largest global startup accelerator, The Founder Institute (by Silicon Valley), with a focus on chatbots in 2017. Elitza is a member of Rotary (since 2005), Founding member and Chair of Rotary Means Business Balkans, lecturer at Software University with the first comprehensive course in Bulgaria on AI chatbots, frequent guest as an AI chatbot expert on national media programs and speaker at conferences and other public events. Member of the UNWTO Innovation Network.

While legal and tax optimization structures like shell companies and offshore setups remain popular, few discuss the banking and payment risks, along with increased fees, that can significantly impact these businesses. In this webinar, we will explore the overlooked financial dangers and costs associated with these strategies, shedding light on what no one is talking about. Don’t miss this insightful session!Speaker: Viktoria Soltesz - CEO, PSP ANGELS.

This webinar will explore the various elements of export control diversion risk that companies face, with exporters and service providers around the world subject to potential U.S. government scrutiny and enforcement. In particular, the webinar will cover the scope of U.S. export control jurisdiction over U.S.-origin and even many non-U.S.-origin items; particular risks associated with exports of “common high priority list” items such as integrated circuits, electronics and related test and production equipment, mechanical components, and machine tools; particular risks presented by exports of certain items to Russia and China; U.S. government guidance and best practices regarding how to manage export diversion issues; and U.S. government enforcement risk.Speaker: Anthony Rapa - Partner and Co-Chair, International Trade Group, Blank Rome LLP.

This webinar seeks to highlight the critical importance of intellectual property rights as tools to support business development and expansion for firms of all sizes in any sector in an easy to understand and practical approach. Participants will learn why it is imperative that IPRs be integrated in the business strategy and deployed in the business and export plan and how these rights specifically contribute to achieving business objectives in a meaningful way. As part of the presentation there will be a brief real-life business case presented showing how a firm, following an IP valuation, was able to apply the recommendations therefrom, to increase the value of its business in a significant way. The webinar will also introduce the Caribbean market to the audience, providing information on business opportunities in priority sectors and numerous investment incentives. Finally, the audience will learn how Intellect Management Services is able to assist organisations not only in the management of their IPRs but using its internal expertise and network to develop their businesses and enter new markets.Speakers: Erica K. Smith, Executive Director - Intellect Management Services Incorporated; Terita Kalloo, IP Attorney - Intellect Management Services Incorporated; Florence Florence Louis-Edouard, Consultant - Intellect Management Services Incorporated.Hosted by Lady-An Cuerdo, Trade Commissioner - International Trade Council.

Unlock the secrets of navigating non-tariff barriers (NTBs) in global trade. This one-hour webinar explores the complexities of technical and political regulations, sanitary measures, customs procedures, and intellectual property rights that impede cross-border commerce. Enhance your understanding of NTBs and their implications for your business operations. Register now and acquire the knowledge to conquer the challenges of the international trade landscape.Speaker: Linda Middleton-Jones, Managing Director, International Trade Matters Ltd.Hosted by: Ron Nolasco, Sr. Trade Commissioner, International Trade Council.