Upcoming AI (Artificial Intelligence) Webinar
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Elevate customer experiences: Getting started with AI in Customer Service

Technology > AI (Artificial Intelligence)4/17/2025 3:00 PM

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Join ServiceNow's webinar on AI-enabled customer interactions. Discover best practices for AI integration and practical steps. Learn more on WebinarCafe.

AI (Artificial Intelligence) Webinar Benefits

AI is changing the way organizations interact with customers. Join us for Elevate customer experiences: Getting started with AI in Customer Service, as ServiceNow Product Marketing Manager, Sabena Virani, and Senior Outbound Product Manager, Fernando Castro, discuss how you can create the right mix of technology, data, and processes for AI-enabled customer experiences that deliver better business outcomes.

In this webinar you will:

  • Gain clarity on the best use cases for generative AI and agentic AI in customer service

  • Hear real-world AI applications that are transforming customer service experiences

  • Learn practical steps to integrate AI and improve customer service effectiveness today

Get first-hand insights directly from ServiceNow experts on using AI to significantly improve customer service efficiency and experiences. Register now.

Speakers: Sabena Virani, Product Marketing Manager, ServiceNow; Fernando Castro, Senior Outbound Product Manager - Customer Service AI, ServiceNow.

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ServiceNow

ServiceNow

ServiceNow is a leading technology company that specializes in providing solutions to automate and streamline work across enterprises. Their platform enables businesses to unify people, systems, and processes to exceed customer expectations and enhance employee experiences. With a focus on customer experience, technology excellence, employee experience, and operational excellence, ServiceNow helps businesses increase customer loyalty, improve productivity, drive innovation, and manage risk effectively. Their solutions span various industries, including customer experience, technology, employee experience, and operational excellence. ServiceNow's goal is to simplify the way businesses work by reducing complexity and leveraging the power of technology.
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