Five9

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Description

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform call and contact centers into customer engagement centers of excellence. Our cloud-based Contact Center as a Service (CCaaS) platform empowers your agents to engage with customers across their channel of choice, provides your managers with visibility into contact center performance, and brings overall agility to your business. With AI-powered solutions and advanced automation, we help you improve customer experience, increase efficiency, and drive business success.

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Education > Higher Education

5 Steps to Improve Communications in Recruitment, Admissions & Enrollment

In the dynamic landscape of Higher Education, forging meaningful connections with students is paramount. This webinar will discuss and demonstrate how to provide fast, effortless communication when it matters most. Topics covered include engaging prospects with chat & AI chatbots, using SMS pre-call notifications, expedite outbound dialing with automation, improving routing of prospects using Conversational AI, and boosting productivity during conversations with a unified desktop app and AI.