Google Business Profile Removing Chat and Call History
In case you missed it, Google announced that call and chat history reports will no longer be available in Google Business Profiles starting July 31, 2024. This significant change can disrupt how your dealership tracks customer interactions. Join our essential webinar to learn how to adapt and ensure continuous, unified customer interaction tracking.Featured Speakers:• Ben Chodor: CEO of CallRevu• George Nenni: Author of three automotive digital marketing books on Amazon, demystifying digital marketing for car dealersDon’t let Google’s changes disrupt your dealership! Join us to keep your customer interaction tracking seamless and effective.We’ll touch on:• How This Impacts You: Overview of Google’s removal of call tracking and chat reporting, including timelines and implications for your dealership.• Alternative Solutions: Explore how CallRevu’s alt call tracking solutions, integrated with your dealership’s CRM, can seamlessly replace GBP’s tracking features. Learn how our solutions provide a unified view of customer interactions across all channels.• Leveraging GA4: Discover how tracking with Google Analytics 4 (GA4) can be utilized to maintain visibility into chat and call history even after Google’s changes take effect.• Expert Insights: Hear from industry experts on why adding a CallRevu number to your GBP is critical and how it can enhance lead generation and customer engagement.
