Webinar: How AI is Powering the Rise of Cognitive Banking - Fintech Singapore

Discover AI's role in banking via this webinar from Fintech News SG. Explore advanced personalization and financial wellness. Learn more on WebinarCafe.

Full Description

Join us for an insightful webinar on “The Rise of Cognitive Banking: How AI is Redefining Financial Services”, hosted by Fintech News Singapore.

This webinar will explore how AI-powered cognitive banking goes beyond basic personalisation by anticipating and adapting to customers’ financial behaviors to enhance their financial wellness.

The result? Stronger customer loyalty and increased adoption of financial products.

The webinar will also feature key insights from the global survey “Understanding Consumer Demand in the AI-Banking Era.”

We’ll reveal how, amid the growing demand for AI-driven, contextualised insights, more than half of customers in APAC would likely switch banks to access personalised financial wellness services.

In this session, we will explore:

• How AI-driven engagement can strengthen customer loyalty and reduce churn

• How Cognitive Banking can empower people – from users making smarter financial decisions to employees delivering better banking experiences.

• What it takes to build an AI-powered bank in 2025 and beyond.

Panelists:

• Dr. Geraldine Wong, Chief Data Officer, GXS Bank

• Jino Noel, Chief Technology Officer, UnionDigital Bank

• Jody Bhagat, President Global Banking, Personetics

Moderator:

• Vincent Fong, Chief Editor, Fintech News Network