Retailers have done much more than just proven their resiliency this year, they have embraced new customer trends and technologies to deliver a better experience for their brand and their customers. This webinar will bring together retail industry experts who look ahead to 2024 to discuss next-gen tech, offer advice on improving the customer journey and personalizing the customer experience, delve into how to best use collected shopper data while keeping it safe and respecting privacy, and discuss how to best prepare for the unknown challenges that are to come in retail. Join us as we look back on 2023 and the lessons learned and offer advice on how retailers can be more resilient in 2024.