NICE

Description

NICE is a leading Customer Experience (CX) AI Platform that offers AI-driven solutions for contact centers and CX leaders. Their comprehensive CX offerings include digital and self-service solutions, workforce management, journey orchestration and routing, agent assist, CX analytics, and an open cloud platform. NICE aims to generate extraordinary AI-powered experiences and build lasting relationships with customers. They provide a unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX to optimize and scale CX, master each interaction, and unleash the precision of Enlighten AI for exceptional experiences.

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